Customer Care

Many of our products are advertised as " Covered by Pool Shop Xpress Customer Care"

This is our guarantee that we have faith in the product and know that it will perform as expected.

This is your extra guarantee on top of the manufactures warranties.

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Pools Shop Xpress Customer Care

  • No Call Out Fees or Labour charges for warranty repairs on equipment installed by us.
  • No Labour Charges for workshop repairs for the life of the product.
  • Speedy Repairs. Most items returned within two business days.
  • Free Loan Units if repairs are to take longer than two business days.